Frequently asked questions about orders, payments, downloads, and returns at DigiDreamerCrafts.
Browse our products, add items to your cart, and proceed to checkout. You'll be guided through the payment process step by step.
Once an order has been submitted, modifications are generally not possible. If your order hasn't been processed yet, contact us as soon as possible and we'll do our best to accommodate your request.
Digital products are delivered instantly after checkout. You'll get access to your download as soon as payment is confirmed.
We accept all major credit and debit cards, as well as other payment methods available through our secure payment provider. Available options are displayed at checkout.
Absolutely. All payments are processed through a PCI-compliant payment provider. We never store your full card details on our servers.
Every product is a digital download. After checkout you get instant access to your planner PDF or spreadsheet pack. Print at home, use on a tablet, or open the sheets in Excel or Google Sheets.
No. DigiDreamerCrafts products are instant digital downloads, so there is nothing to ship.
Because these are instant digital downloads, refunds are handled case by case. Contact us if a file will not open or is missing pages and we will help.